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Log into Aula

  • Updated

This article will guide you on how to log into Aula.  

Ways to Sign in to Aula

  1. Head to http://general.aula.education/ and log in using your credentials 
  2. Head to our website https://www.aula.education and click on the sign in button on the top right
  3. Head to our Help centre https://aula.zendesk.com/hc/en-us and click on the 'Access Aula' button on the header.

Once you reach the sign in page, you'll need to follow one of the login flows, depending on your institution's configuration: Single Sign On or Magic Link. 

Single Sign On (SSO)

  1. Once you've reached your sign-in page, type in your university email address. We will automatically recognise that there is a Single Sign On option enabled on your account.
  2. You’ll be redirected to your university’s SSO platform. 
  3. Sign in with your single set of credentials, given to you by your university.
  4. If everything goes right, you should be redirected back to Aula. 🤞

 

Magic Link or Code

  1.  To sign in, head to http://general.aula.education/
  2. Type your university email address. We will automatically recognise that there is the Magic Link or Code option enabled on your account.
        Screenshot 2025-09-22 at 10.21.28.png
  3. We’ll send a Magic Link or Code to your email address. 
     
  4. Click on the link, or copy over the magic code and paste it onto our login page. The code will be valid for 10 minutes.
  5. If the Magic Link or Code expired, you can request a new one from the login screen.
        Screenshot 2025-09-22 at 10.22.08.png

Error Messages When Entering a Magic Link or Code

When entering a Magic Link or Code, if something goes wrong, you will see a tailored message explaining the issue. These include:

  • Invalid Code – If this appears, please reach out to support@aula.ac.uk so the Aula engineers can investigate.

  • Invalid Email Address – This means the email entered doesn’t match an existing Aula account enabled for Magic Link or Code login.

  • Network Error – This typically indicates a connectivity issue. Please check your internet connection and try again.

Screenshot 2025-11-27 at 8.11.26 am.png

Note

  • Please note that SSO has to be enabled by your university first, and you should receive an email when your SSO account is ready.
  • If your password is incorrect, please contact your university who can reset it. The Aula team cannot reset your password. 
  • If you don't have an account yet and you need one created, please get in touch with your university's Registry or IT Team.
  • If you're trying to sign in using SSO, and you're seeing an error message after being redirected to the SSO platform (i.e. Microsoft AD Azure, Okta, OneLogin), the issue is with the SSO login. In that case, your university's IT team should be able to help.
  • If you're experiencing issues with receiving the Magic Link or Code email, please check your spam folder and any filters applied to your inbox. You can also try searching for emails from no-reply@aula.community. If the issue persists, only then reach out to support@aula.ac.uk

See Also

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